SPEAKER'S BIO

Stephen S. Y. WONG
Founder and Lead Curator
Design Thinking In Action – DTIA

An ardent advocate of Design Thinking - a collaborative and customer-focused problem-solving methodology - Stephen takes special interest in a stakeholder-centric approach that uses the convergence of innovation, customer insights and technology to drive the company business.

He is the founder and lead curator of Design Thinking in Action – Asia, an innovative initiative that brings together thought leaders, educators and practitioners to share, learn and grow together in the field of human-centred design.

A sought-after speaker on customer loyalty, customer-relationship management, the value of Design Thinking and innovation, Stephen frequently delivers presentations at academic seminars and business conferences in Asia and around the world.

Stephen S.Y. Wong was previously the Chief Executive Officer of Asia Miles Limited and he will be taking on a new role as Director, Strategic Business Development at Swire Beverage in September. He has over 20 years of substantial experience in the loyalty, digital and airline industry, having held various management positions worldwide at Cathay Pacific Airways.

A Sloan Fellow of the Stanford Graduate School of Business with an MSc in Management and a certificate in Public
Management and Social Innovation, Stephen also holds a BA in Marketing from Michigan State University. He is currently a Board Member of Ocean Park Corporation and a member of the Entrepreneurship Committee Advisory Group (ECAG) of Hong Kong Cyberport Management Company Ltd.

Like many people, Stephen loves football, but he goes a step further than most: not only does he play himself but he is actually a certified football coach under the Asian Football Confederation and enjoys sharing his knowledge and skills with young athletes.


What is DTIA:
Design Thinking in Action – Asia (DTIA) started in 2016, Asia’s first platform that brings together though
leaders, educator and practitioners in Design Thinking. DTIA brings together the world’s best design
thinkers for an entertaining, eye opening and interactive experience.

Who we are:
A community of Design Thinking practitioners to share, learn, grow, and create value together.

Our Mission:
To create value for businesses and public services through the promotion, education and application of
Design Thinking.